ICOM recognizes the many stressors that are present in the learning environment, and the impact these can have on one’s personal and profession life. ICOM is committed to providing Behavioral and Physical Health Services to support the student through their medical school journey. Policies relating to the physical and health services can be accessed here and in our student handbook.


Physical Health Services

Mental Health Services


For students on clinical rotations away from the ICOM campus can access the information in the Clinical Rotation Physical and Mental Health Resources Book.

Students are encouraged to understand their feelings and behaviors, relationships with others and life circumstances. ICOM’s Behavioral Health Specialists are  Licensed Professional Counselors (LPC) able to help students understand themselves and their environments more accurately. 

Meet ICOM’s Behavioral Health Specialists

Shatae Mullins, LPC & Jake Price, LPC

ICOM’s Behavioral Health Specialists provide confidential and culturally-sensitive services including counseling, crisis intervention, outreach and prevention.


Schedule An Appointment



MYgroup is a Student Assistance Program available to students 24 hours a day, seven days a week. MYgroup provides confidential and professional guidance in personal and school concerns, and is accessible by phone, through a student portal, and through an app.

To access MYgroup, visit the MYgroup website and enter “icom” into the school name, or call 800-633-3353.


Visit MYgroup Website

Additional Resources

Idaho Suicide Prevention Hotline

Call the Idaho Suicide Prevention Hotline at 208-398-4357 24 hours a day, 7 days a week, year-round. Text support is available Monday through Friday, 3pm to Midnight.


Visit the Idaho Suicide Prevention Hotline



National Suicide Prevention Lifeline

We can all help prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals. Call 1-800-273-8255.


Visit the National Suicide Prevention Lifeline



Veterans Crisis Line

Connect with the Veterans Crisis Line to reach caring, qualified responders with the Department of Veterans Affairs. Many of them are Veterans themselves. Call 1-800-273-8255, Press 1.


Visit the Veterans Crisis Line



Pathways Community Crisis Center of Southwest Idaho

Pathways Community Crisis Center of Southwest Idaho (PCCCSI) is a non-profit community organization, created to help people who are having a mental health crisis or a drug or alcohol problem. We have a well trained staff that includes nurses, clinicians, case managers, and peer support specialists. The center is free, safe, private, and voluntary.

If you are experiencing a behavioral health crisis, please visit us at 7192 Potomac Drive in Boise, or call us at (208) 489-8311. Certain criteria are needed to be admitted at PCCCSI.


Visit Pathways Community Crisis Center of Southwest Idaho

ICOM Health Insurance Portal

All ICOM students are required to have health insurance coverage throughout all four years of medical school. Before registration and the beginning of each academic year, all students must provide proof of health insurance.

Students may have insurance through a variety of options including insurance through parents, spouses, or health exchanges. To ensure students have access to a comprehensive plan, ICOM offers a student health insurance plan through AETNA Student Health. All students must enroll in the student sponsored health plan or provide proof of other acceptable health coverage. Dependents are also eligible to be enrolled in the Student Health Plan.

For any questions contact Student Affairs at studentaffairs@icom.edu


Visit the ICOM Health Insurance Portal


Physical Health Resources

The following Primary Care Providers provide access to ICOM students to diagnostic, preventative, and therapeutic services.

ICOM encourages incoming students to establish primary care providers in the Meridian area early in their education. In addition, students are encouraged to establish providers as soon as possible when moving to their core site training areas in the OMS-III year.

Students who carry the ICOM supported health insurance through Aetna should visit the Aetna website for a list of local providers.  www.aetnastudenthealth.com/icom